To delay the spread of the coronavirus, free admission to the Red Star Line Museum isn't possible. The museum only allows a limited number of visitors during fixed time blocks. Buy a ticket online in advance, so you can be sure access is granted. Visitors who are entitled to free admission must still reserve a (free) e-ticket.

The Shed (museum shop and café) and the tower are accessible for visitors without a ticket.

Wearing a face mask in the museum is mandatory. We unfortunately have to deny access to visitors without a mask.

Also, please follow these measures.

Measures

Before your visit:

  • Respect the time of arrival stated on your ticket.
  • Do not bring large backpacks to the museum. You may not take them inside.

During your visit:

  • Follow staff guidelines for storing your personal items
  • The seating furniture has been temporarily removed along the visitor's trail in the exhibition. You can request a folding chair at the desk to take with you during your visit.
  • The listening horns and drawers in the museum halls are unavailable for the time being.
  • The museum shop in 'De Loods' (The Shed') is open. You can safely buy a souvenir of your visit. Pay electronically. Cash will not be accepted.
  • We will limit the number of visitors in the film rooms and elevator.

Precautionary measures:

  • Wearing a face mask is mandatory in the museum for everyone (age 12 and older). Bandanas, scarves and face masks with a valve are not allowed.
  • Maintain a distance of 1.5 m from other visitors and/or staff.
  • There is a fixed, one-way route in the museum. Stick to the established route and follow the advice of our museum staff. 
  • The museum has a strict hygiene plan. Give employees who are cleaning doors, banisters, smooth surfaces, toilets, etc., the space and time to do their work properly. 
  • Wash or disinfect your hands before and after your visit. We have provided extra disinfectant gel for this.
  • Use a touch pen for the digital applications instead of your fingers. Return the pen after your visit. The museum disinfects the pens after each visit.

Read here all the measures of the city of Antwerp to slow down the spread of the coronavirus: FAQ coronavirus.