The Red Star Line Museum gives access to visitors during fixed time blocks. Buy a ticket online in advance, so you can be sure access is granted. Visitors who are entitled to free admission must still reserve a (free) e-ticket.

The museum shop, café and the tower are accessible for visitors without a ticket. You can safely buy a souvenir in the shop, but cash will not be accepted. Pay electronically.

  • Respect the time of arrival stated on your ticket.
  • Do not bring large backpacks to the museum. You may not take them inside.
  • Follow staff guidelines for storing your personal items
  • The seating furniture has been temporarily removed along the visitor's trail in the exhibition. You can request a folding chair at the desk to take with you during your visit.
  • The listening horns in the museum halls are unavailable for the time being.
  • We will limit the number of visitors in the film rooms and elevator.
  • Maintain a distance of 1.5 m from other visitors and/or staff.
  • The museum has a strict hygiene plan. Give employees who are cleaning doors, banisters, smooth surfaces, toilets, etc., the space and time to do their work properly. 
  • Wash or disinfect your hands before and after your visit. We have provided extra disinfectant gel for this.

Read here all the measures of the city of Antwerp to slow down the spread of the coronavirus: FAQ coronavirus.