Ticket prices

1. Until 26.09.2021

The temporary exhibition Destination Sweetheart will run until September 26. If you want to visit the museum during this period, you buy a ticket with access to the permanent exhibition + temporary exhibition.
This ticket costs:

  • Standard: € 12
  • Discount € 8
  • A-cardholder: € 8

Tickets permanent + temporary

2. From 27.09.2021 onwards

if you book a ticket, later than September 26, you'll only visit our permanent exhibition.
It will then cost you:

  • Standard: € 10
  • Discount: € 6

When, in the future, there will be a new temporary exhibition, these prices may be adjusted.

Tickets permanent exhibit

3. Discount policy

Standard rate  (no discount)

  • Visitors older than 25

Discount rate 

  • Visitors between 18 and 25 (included);
  • Groups of 12 people or more;
  • A-card holder.

Free entrance

  • Residents of Antwerp with an A-card - only on the first Tuesday of the month;
  • Visitors under 18 years of age;
  • School groups with accompanying teacher;
  • Personal assistants of people with disabilities;
  • Holders of a
    • Museum Pass;
    • an Antwerp City Card;
    • A card for the underprivileged;  
    • Uitpas with VT-statute;
    • teacher ID (Klasse)
    • ICOM card (International Council of Museums).

 

Buying tickets

  • Order your ticket online.
  • You can pay with Bancontact/Mister Cash, Maestro, MasterCard and VISA. Vouchers and gift cards are not accepted at the moment. 
  • After payment, you'll receive a confirmation email with your e-ticket(s) attached. Check your junk mail folder. Tickets will be sent from noreply@antwerpen.be.
  • You didn't receive your e-tickets and want to visit the museum soon? Please give us a call: +32 3 298 27 70. We will be happy to help.
    In certain exceptional cases, it may take up to 48 hours for the payment to be confirmed by your bank. You will then receive the e-tickets in your mailbox later.
  • At the counter in the museum, please present your e-ticket (be aware: this is not the confirmation email) together with your discount proof, such as: identity card, museum pass, A-card, teacher's card, voucher, etc.  If there is any doubt about the validity of your ticket, you will not be allowed to visit the museum.
  • Tickets may not be resold.
  • Did you lose your tickets? Please contact us by telephone +32 3 298 27 70 or email redstarline@antwerpen.be
  • Please respect the arrival time. This will ensure a safe visit to the museum.

Refunds

  • Tickets will only be refunded or exchanged if your visit is cancelled by the museum (e.g. closure of museum due to corona).

Time blocks

  • You can visit the museum between 10:00 a.m. and 5:00 p.m. An average visit lasts 90 minutes.
  • Only a limited number of people will be allowed to enter every 30 minutes.
  • You can buy tickets for the following time blocks:
    10:00 a.m. / 10.30 a.m. / 11:00 a.m. / 11.30 a.m. / 12:00 noon / 12.30 p.m.
    1:00 p.m. / 1.30 p.m. / 2:00 p.m. / 2.30 p.m. / 3:00 p.m. / 3.30 p.m

 

Group visits and guided tours

Class visits

School groups are an important part of our visitors. We want to get young people to think about the theme of migration and what it entails. Because it is still relevant today. That is why we like to give classes the chance to visit our museum. 
More information: With your class

Press and trade or travelbusiness

Are you a member of the press or to you want a visit for trade or travel, please make arrangements by sending an email to redstarline@antwerpen.be.

Do you need help?